a:Life or Death Emergencies involve serious illness, injury, or death in your immediate family that require you to travel within 24-48 hours to a country that requires a passport. Customers must appear in person at a passport agency for emergency service and documentation of the emergency may be requested. Please call the National Passport Information Center at 1-877-487-2778 (TTY/TDD 1-888-874-7793) to schedule an appointment at the nearest Passport Agency. Our automated appointment system is accessible every day, 24 hours a day. If an appointment that will meet your needs is not available and you are calling from 8:00 a.m. to 10 p.m., EST, Monday-Friday, except federal holidays, please stay on the line and follow instructions to speak to a Customer Service Representative (CSR). The CSR will give you guidance on what to do. If an appointment that will meet your needs is not available and you are calling on a federal holiday or during hours the CSRs are not available, please call 202-647-4000 and explain your situation to the operator.
However, for other situations, you can use Expedited Service to get passport faster: